|Division:||Point Broadband - West Point, GA|
West Point, GA
Point Broadband, a leading provider of Wireless Internet services, is seeking a hands-on Network professional with 3 to 5 years of detailed knowledge engineering/operating WISP Networks. The successful candidate will assist in the deployment, troubleshooting, and management of our multi-service Regional Area Networks (MRAN)
Key Functions of This Role Will Include:
Effectively and quickly perform complex fault isolation and event correlation on all assigned network elements.
Analyze chronic network imperfections for root cause source and recommend and appropriate corrective actions. Implement fix/correction as directed.
Prepare written reports and other technical documentation necessary to communicate ideas, concepts, and details necessary to accomplish specific goals
Serve as escalation for troubleshooting, diagnosing, and repairing IP related impairments.
Perform technical training for associate engineers and NOC personnel.
Monitor and manage unscheduled and scheduled maintenance work.
Validate and review all configurations changes going into MRAN/Backbone.
Proactively/actively monitor all network related issues using all tools available.
Ability to travel to other Point Broadband markets in the Southeast region, across footprint for operational support.
Provide design and architectural support for all MRAN/Backbone network elements.
Detailed working knowledge of DNS, DHCP, and provisioning systems.
Detailed working knowledge of VoIP infrastructure and call flows.
Ability to create proactive methods and procedures for group procedures.